Category: Counseling & Education

Counseling & Education

Latest

What Is Important to Your Hearing Aid Clients… and Are They Satisfied?

What are the major drivers of customer satisfaction with hearing aids? Almost all surveys emphasize the importance of hearing speech in noise. Recent consumer surveys also indicate that the main drivers of hearing aid satisfaction are sound quality or hearing aid performance over their satisfaction with the hearing care professional (HCP) or hearing aid physical qualities. Listening situations most important to hearing aid users for speech understanding are: 1:1 conversations and group conversations in noise, soft speech in quiet, understanding speech without visual cues, and speech at a distance.

Affirmative Clinical Practice with LGBTQ Patients: Creating a Welcoming and Comfortable Experience for All

Surveys suggest that 4.5% of American adults, and an even greater percentage of American youth, openly identify as LGBTQ. About one-sixth of LGBTQ adults say they have experienced healthcare discrimination. Unacknowledged implicit bias has detrimental impacts in our interactions in the clinic and the larger venues of our lives, even when we believe ourselves to be nondiscriminatory. Here are some ideas and guidelines for making your practice more welcoming and comfortable for everyone.

Read More

New Paper Explores Audiologists’ Evolving Role As a ‘Hearing Loss Mitigation Counselor’

A new paper from a group of private-practice audiologists explores how the future of hearing healthcare depends upon recognizing and serving patients from a whole-person perspective—moving away from the narrow view of addressing hearing loss through amplification only, to becoming “hearing loss mitigation counselors” and treating the needs of the individual.

Read More
Loading