Category: Counseling & Education

Counseling & Education

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What Is Important to Your Hearing Aid Clients… and Are They Satisfied?

What are the major drivers of customer satisfaction with hearing aids? Almost all surveys emphasize the importance of hearing speech in noise. Recent consumer surveys also indicate that the main drivers of hearing aid satisfaction are sound quality or hearing aid performance over their satisfaction with the hearing care professional (HCP) or hearing aid physical qualities. Listening situations most important to hearing aid users for speech understanding are: 1:1 conversations and group conversations in noise, soft speech in quiet, understanding speech without visual cues, and speech at a distance.

Counseling & Education

Latest

Top-5 Compensatory Behaviors of “Significant Others” with a Hearing Problem

Whose problem is the hearing loss? People with hearing impairment sometimes forget that their hearing loss affects everyone around them. Here is audiologist Richard Carmen's list of top-5 compensatory tasks taken on by significant others who often must assume the role of translator and caregiver for a spouse or significant other with hearing loss.

ADA Provides Guidelines for Telehealth Procedures

The Academy of Doctors of Audiology (ADA) has published guidelines for telehealth procedures that can be provided with existing technologies—such as hearing aid checks and examinations—as well as those that will require special equipment or technology, like pure-tone audiometry and diagnostic analysis of cochlear implants.

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How Do Medical Masks Degrade Speech Reception?

This study shows that each type of medical mask essentially functions as a low-pass acoustic filter for speech, attenuating the high frequencies (2000-7000 Hz) spoken by the wearer by 3 to 4 dB for a simple medical mask and close to 12 dB for the N95 masks. In the era of Covid-19, Alexander Goldin, Barbara Weinstein, and Nimrod Shiman also explain how some of these problems might be overcome.

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