Tag: robert traynor

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Competing in the New Era of Hearing Healthcare, Part 3: Differentiating the Practice with Product and Technology

Adding value to the patient experience requires change. The use of innovative products and technologies in a hearing healthcare practice is essential for survival—and it is expected by patients. Why send patients to the internet or electronic stores for products that can be offered in the practice and increase the patient experience? Why not use technology to improve practice procedures and efficiency?

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Are You “Clued-in” to Offer the Ultimate Patient Experience?

While most practices have neither the Imagineers nor unlimited financial capabilities to create an audiology clinic for a “Disney experience,” practice managers should realize that every patient visit to the clinic has to be an unexpected positive experience to turn them into a loyal, repeat customer.

Blog Page: Historical Development of the TTY

This marks the “Final Chapter” in a story about the development of the TTY. The story’s beginning focused on Robert Weitbrecht’s invention of the acoustic coupler, a collaboration with Dr James Marstens and Andrew Saks (see Part I, Part II, and Part III of this series at hearinghealthmatters.com). A significant pioneer in the history of the TTY is Dr Paul L. Taylor III of the Rochester Institute of Technology/National Institute for the Deaf (RIT/NID).

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