Auditdata’s new, AI-powered Notes Assistant is revolutionizing clinical notetaking in audiology, and is a more efficient way to simplify, standardize, and accelerate notetaking and documentation. This innovative tool reduces clinicians’ administrative burdens and frees up their time to focus on patients.
Combining non-technical communication skills with a well-fit hearing aid helps boost client satisfaction and success.
Cochlear Limited (ASX: COH) announced that it has obtained Food and Drug Administration (FDA) approval and clearance in the last month for its Cochlear Remote Assist solution in the Nucleus and Baha Systems.
Every crisis has a silver lining and one of the clear front-runners during the COVID-19 pandemic is the increased use of virtual healthcare visits, says author Archelle Georgiou, MD. Telehealth for getting medical care over the Internet has been available for more than 20 years, but use of the technology was low until the pandemic severely restricted providers and patients from having face-to-face visits.
Read More
Too many hearing care professionals have a resistant or ambivalent outlook about the use of motivational engagement tools which seek to change patients’ attitudes about their hearing loss. As the fiddler Tevye can tell you, change can be good—and even necessary—for all parties involved.
Read More
Family-centered Care (FCC) is an extension of patient-centered care, placing emphasis on the role of family and acknowledges the patient and their family members as the unit of care, rather than just the patient. Barbra Timmer, PhD, MBA, answers questions about FCC and discusses the research, outcomes, and economics behind why it is so important in hearing healthcare.
Read More
Patients will often remember and appreciate your “bedside manner”– or the way you relate to them in a personal and caring way–over your knowledge, skill, education, and professionalism. Using an improvisational approach to the patient interview may, at times, be cumbersome. However, it is also likely to make your approach to their hearing-related problems more interesting, genuine, and meaningful—for both the patient and you.
Read More
“Whattage” represents the frequency with which a listener uses “What?”, cognate words, or behaviors that prompt repetitions by a communicatively significant other. The concept of “Whattage” has broad implications for marketing the value of hearing correction to the general public, as well as individual members of the communicative dyad.
Read More
It is not easy to bring patients into the clinic these days. So when a patient does walk through the door of your office, you want to give them an exceptional customer experience. Establishing trust, making the necessary tweaks to achieve a high level of customer satisfaction (delight) at every step, and laying the groundwork for future patient advocacy creates long-term value with your patient, and long-term dividends for your business.
Read More
Within the four walls of the clinic you have an opportunity to create impact and gain sustained competitive advantage. After all, your most effective marketing tool–the patient–is right in front of you every day. Nothing is more powerful than patient advocacy. When a client calls your clinic, what experience is that person going to have? Steve Eagon says you are in a position to influence the patient experience and the outcome.
Read More
A self-administered hearing test application could improve patient compliance by funneling self-motivated patients into the healthcare system already primed to succeed with amplification technology.
Read More
The Ida Institute conducted a survey of more than 450 hearing health professionals and found that those who use the Institute’s “Ida Tools” can deliver more patient-centered care.
Read More
Dr Van Vliet illustrates how providing better opportunities for patient follow-up can help make the journey to hearing treatment easier and more expedient.
Read More
Author Roy Bain explains how framing ideas in ways patients can easily understand positively reinforces their decision about purchasing a hearing aid.
Read More
This article is a micro-level analysis of how hearing care professionals can help patients deconstruct their hearing loss and reprogram “wrong messages.” To the extent that a person with hearing loss has internalized negative social norms, a “traditional” audiology or hearing care visit is likely to trigger shame-based self-evaluative cognitions. For example, “I didn’t study properly for the hearing test, therefore I’m unworthy.”
Read More
The free 60-minute Ida Basics e-learning course offers valuable and actionable knowledge in a format that can fit within a busy clinician’s day. It is designed to provide a quick overview of patient-centered care and a better understanding of its value to patients and families. CEUs available.
Read More