Audiologists choose their work to improve lives—because hearing better means living better. Yet the reality of clinic life includes heavy documentation: charting visits, updating records, and completing forms. Those tasks consume time that should belong to patients, and typing during the appointment can pull attention away from the most important person in the room: the patient.
Clinicians today spend about 33% of their time on documentation, a third of the day on low-value admin. That time comes straight out of patient care, and the backlog often pushes work into after-hours note-taking, fueling burnout.
At Auditdata, when we spoke with our customers, one pain point rose above the rest: documentation burden. Keeping records accurate is essential in hearing care, but it shouldn’t come at the cost of patient care. That’s why we set out to streamline this work, so records stay accurate without sacrificing the patient’s experience.
More Listening, Less Typing
If you spend time in an audiology clinic, you see the same tension play out: clinicians want to give patients their full attention, but documentation pulls them back to the screen. It’s necessary work — accurate notes, complete records, compliance — but it can crowd out the human parts of the appointment.
That’s why we designed our latest solution: Notes Assistant: to sit quietly in the background, capture the conversation, and turn it into structured notes—right inside Auditdata’s Practice Management System, Manage. No juggling templates mid-sentence, no copy/paste between systems, and far fewer moments of “please hold on a second while I type.”
This isn’t about flashy AI. It’s about removing small frictions that add up: repetitive fields, double entry, and clicking through forms while a patient is trying to explain what’s really going on.
What the Patient Notices
Patients don’t ask about documentation workflows. They notice eye contact. They notice when the room feels calmer and the conversation flows naturally. When clinicians aren’t splitting attention between a story and a screen, histories get richer, decisions feel clearer, and next steps land with more confidence. Clinics tell us they’re reclaiming meaningful time—often up to an hour a day—and using it where it matters: listening, counseling, and following through.
Making Admin Work Feel Less Like… Work
The challenge in modern clinics isn’t whether to document; it’s how to do it without dividing attention. Every time a clinician pauses to type, subtle cues get missed, and stories lose momentum. Notes Assistant reduces that cognitive switching by turning dialogue into draft notes so clinicians can stay with the patient while maintaining complete, consistent records.
What Changes When Notes Taking Gets Easier
- Quality you can trust.
Real-time note capture is combined with relevant context already stored in Manage, creating accurate, standardized documentation that reflects the whole picture—without clinicians having to restate it.
- More focus where it counts.
With less manual note-taking, clinicians can give patients fuller attention—more eye contact, fewer interruptions, better histories.
- Clear, structured output.
Conversations turn into organized notes with the right headings and details, making it easier to review, share, and act on decisions.
“With Notes Assistant, I spend less time typing and more time focusing on my patients. And when I spend less time taking notes behind my computer and more patient-facing time in each appointment, it improves the patient experience.”— Audiologist, Auditdata Customer
Smart, Seamless, and Built for Audiology
Notes Assistant lives inside Manage—it isn’t a separate app. That matters because it can connect the dots automatically: patient data, audiometry results, appointment history, and other context flow into the note without extra clicks. The result is fewer redundancies, fewer copy/paste moments, and cleaner accuracy. Like the rest of Manage, it’s designed for audiology workflows and built with security and compliance in mind—not a generic clinic note tool.
Our Approach to AI
We see AI as a practical way to give time back to care. As we extend it across our solutions, the aim is steady: reduce repetitive steps, increase result accuracy, surface the right context at the right moment, and keep clinicians present with patients. If the software fades into the background and appointments feel calmer and clearer, we’re doing it right.
About Auditdata
Founded in 1992, Auditdata provides software, hardware, and services that empower hearing care professionals, clinics, and hospitals to deliver exceptional care — before, during, and after treatment. Through data-driven innovation, Auditdata connects the entire hearing care journey, helping professionals make confident clinical decisions, improve efficiency, and build stronger relationships with their patients. With thousands of users worldwide, Auditdata continues to shape the future of connected audiology care.
Auditdata empowers hearing clinics with smart software and sleek testing equipment to deliver consistent, high-quality care at every location. Our team of dedicated professionals spans the globe, with employees in Europe, the United States, Canada, Australia, New Zealand, and more, all united by one common goal: to improve the quality of life by enabling the best care experience for all. Contact us for more information.
