Widex USA Wins 2 Stevie Awards for Excellence in Customer Service
Widex USA has won two Stevie Awards for customer service, for its customer experience strategy and its front-line service team.
Tag: Widex USA
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LatestExpanding Options for Effective Tinnitus Management
Widex Zen Therapy provides counseling to help patients understand and accept the condition, amplification for the majority of people with bothersome tinnitus who also have hearing loss, sound stimulation in the form of the Zen fractal tones, and relaxation techniques that can help break a vicious circle of tinnitus exacerbating stress and vice versa.
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Widex Announces Upgrade to Moment App
Widex USA Inc announced that wearers of the company’s Widex MOMENT family of hearing aids can now stream music, calls, and other content from Android smartphones, thanks to an upgrade to its Widex MOMENT App.
Widex Launches My Sound AI Features
Widex USA Inc announced Widex My Sound, a portfolio of AI features including a new solution that “instantly enables intelligent customization of the company’s Widex MOMENT hearing aids based on a users’ activity and listening intent.”
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Eras in Hearing Aid Technology
The article by Jensen et al in this edition of “The Hearing Review” about sound quality through the ages got me thinking about how circuit technology has evolved.
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Widex Publishes Survey on Sound Quality in Hearing Devices
Widex Inc announced that it has published a survey that highlights the importance of sound quality in hearing devices and validates the company’s philosophy that “natural sound is the most important feature because it supports social participation in everyday life.”
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The Philosophy of Growth by Serving People’s Hearing Needs: An Interview with Bill Austin, Part 1
William (Bill) Austin celebrated his 60th year in the hearing healthcare field in February. As the founder of Starkey, one of the “Big 6” hearing aid manufacturers, he is probably among less than a handful of people who have continuously helmed a global hearing aid company from the 1970s to the present.
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Widex Appoints Kerrie Coughlin VP of Marketing
Widex US Inc announced the appointment of Kerrie Coughlin as Vice President of Marketing, tapped to “bolster the Widex brand to its core audiologist and consumer audiences while further driving the success of Widex hearing solutions in the US market.”
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AI-Driven Insights from AI-Driven Data
Widex has long been using real-time artificial intelligence to help hearing aid users customize their sound in the moment. Now the resulting large amounts of real-life user data can also be analyzed using artificial intelligence, revealing meaningful clusters of preferences for distinct listening situations.
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EHIMA Appoints Eric Bernard as President
After a two-year term, Demant A/S CEO Søren Nielsen hands over the EHIMA Presidency to Eric Bernard, CEO of WS Audiology, the company formed from the merger between Sivantos and Widex in 2019.
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Palm Springs Hearing Seminars ‘Providing Hearing Healthcare During the COVID-19 Pandemic’ Seminar to Take Place December 4-5
The conference will focus on safely and effectively providing hearing healthcare during the Covid-19 pandemic.
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Musician Steve Lukather Discusses Experience with Widex Moment Hearing Aids
After friend and Aerosmith guitarist Brad Whitford showed Lukather the small, in-ear hearing aids he wore (“I couldn’t even tell!”), Lukather was ready to take the next step and chose Widex for his first set.
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Widex Incorporates AI into SoundSense Learn
Powered by AI, Widex SoundSense Learn helps process inputs from connected hearing aids throughout the world and shares anonymized data with a cloud-based AI system.
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Widex Survey Shows Bird Song Among ‘Most Valuable Sounds’ to Participants
Surprisingly, 75% of countries polled included bird song in their top three—out of a total of 20—general sounds of value.
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Audigy Holds Virtual Community Summit Event on September 24-25
The theme, centered on “community,” was chosen as an opportunity to highlight the many communities the organization was designed to support: its member community; individual practice communities; the patient community; and the industry community, including its manufacturing partners, all of whom were co-sponsors of the event.
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New EuroTrak Study Compiles Data From Spain
Fifty-two percent of Spanish people with hearing loss do not use hearing aids for fear of social rejection. The fact is that the stigma around using hearing aids continues to be the main barrier in Spain today to people with hearing loss not wanting to adapt.
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Widex MOMENT Hearing Aids Now Available
Widex has announced the availability of its new WIDEX MOMENT™ hearing aid, which is designed to offer the industry’s most natural hearing experience by combining the latest in AI and machine learning with two ultra-fast signal pathways.
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Efficacy of Directional Microphones in Open Fittings Under Realistic Signal-to-Noise Ratios Using Widex MOMENT Hearing Aids
PureSound with ZeroDelay technology has been designed to shorten hearing aid processing delays to less than 0.5 ms across frequencies and therefore greatly enhance the sound quality, particularly for large-vent or open fittings—fittings that can reduce the effectiveness of directional microphones. This study shows the PureSound program on the MOMENT hearing aid is as effective as the premium products of two other manufacturers for managing speech understanding in noise at realistic SNRs.
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