Hearing care retailer Beltone has been awarded one of the Best Retailers in Hearing Care by Newsweek for 2023. The America’s Best Retailers 2023 were identified based on the results of an independent survey conducted by Newsweek and Statista Inc.
“We’re thrilled to receive this prestigious award from Newsweek for the second year in a row,” says David Molella, president of Beltone North America. “It’s a testament to the unwavering dedication of the Beltone network to provide our patients with the best possible hearing care experience year after year through their hard work and expertise.”
The awards list was announced on July 19, 2023, and can be viewed here.
Beltone was also recently ranked No. 1 on Newsweek’s list of America’s Best Customer Service for 2023 in the Hearing Care category.
Further reading: Beltone Launches Updated Website
Beyond its service to its patients, Beltone also serves an independent network of owners by delivering marketing and practice support, business operations, training specialists, and more.
According to independent owner, Ed Ryan, “Beltone has been a great partner and has helped me grow. Having support from corporate and access to upper management and customer support has been huge which you don’t see in a lot of other industries.”
The America’s Best Retailers 2023 were identified based on the results of an independent survey of more than 9,000 U.S. customers who have shopped at the retail stores in-person in the past three years.
In total, over 140,000 evaluations were collected. The final assessment and rankings were based on the Likelihood of Recommendation and five evaluation criteria: Products, Customer Service, Atmosphere, Accessibility, and Shop Layout.