The integration embeds on-demand language services into virtual care workflows to support patients who are Deaf, hard of hearing, or have limited English proficiency.
Globo Language Solutions and Enghouse VidyoHealth have announced an integration partnership to embed on-demand language and interpreting services into existing virtual care workflows. The collaboration is designed to expand telehealth access for patients with limited English proficiency (LEP) and those who are Deaf or hard of hearing by reducing language barriers.
The integration allows healthcare organizations using VidyoHealth’s video conferencing platform to add a Globo interpreter directly into a telehealth session, simplifying the process for clinicians and staff.
“Virtual care is a mainstay of digital health delivery, and language access must be available wherever care happens,” says Dipak Patel, CEO of Globo Language Solutions, in a release. “By reducing workflow disruption and streamlining how interpreters can connect and join telehealth sessions, we aim to create a better virtual care experience for providers, interpreters, and patients alike.”
The partnership comes as healthcare providers adapt to new regulatory guidance. The Supporting Patient Education and Knowledge (SPEAK) Act, signed into law in February 2026, requires the US Department of Health and Human Services (HHS) to develop and share best practices for strengthening language access in telemedicine for LEP patients, including the integration of interpreter services.
“Rather than requiring clinicians and staff to step outside their existing workflows that engage patients or rely on cumbersome workarounds, our flexible Vidyo integration empowers users to invite an interpreter directly, in a simpler and more intuitive way,” says Francesca Mayr, senior vice president of product, innovation, and experience at Globo, in a release. “We’ve applied that same approach with the interpreter experience, making it easier to join telehealth appointments so they can focus on facilitating communication with providers and patients, not navigating complex technology.”
