Patient Financing

Citibank introduces the Citi Health Card—a simple and affordable way to improve treatment acceptance

For patients, one of the biggest obstacles to getting treatment is often affordability. Choices in payment options are important, especially the ability to finance treatment over time. Offering patient financing eliminates guessing as to whether they may need financing, while adding value to a practice and growing business.

Citi Health Card
5726 Marlin Rd, Ste 101 Chattanooga, TN 37411
Phone (877) 354-8337
Fax (423) 296-8133

Now there’s a smart and easy patient financing program that’s good for the patient and for the practice.

Citi Cards, the Number 1 provider of credit cards in the world, has recently introduced the Citi Health Card, a simple and affordable patient financing program. Designed with the needs of health care providers in mind, the Citi Health Card program benefits both health care providers and their patients. Offering financing helps patients start treatments they might otherwise delay, and helps providers improve sales and patient loyalty. But the benefits don’t stop there.

Benefits to Providers

Realized savings of up to 40%*
A Merchant Discount Rate (MDR) as low as 4.5% means increased revenue.

Payment received in 2 to 3 business days
Less time is spent waiting for payments to come through.

No enrollment fee or special equipment needed
No costs to start up or to change programs creates additional savings.

Flexible plan options
A wide variety of options, including No Interest Payment and Budget Payment Plans, offers patients payment plans that will fit within any budget.

A simple processing format
Easy applications requiring little information and fast credit decisions not only make it convenient for staff but also mean treatment can begin immediately.

Easy to track transactions
Reports are sent daily via mail or fax and detailed monthly reports are delivered at the beginning of each month.

Patient care focused
Decisions can be based on health care concerns, less on financial concerns, increasing acceptance and loyalty.

Citi’s unparalleled customer service
Friendly and reliable customer service is readily available over the phone, or online for all support issues.

Benefits to Patients

Wide variety of payment options
Only the Citi Health Card offers options such as No Interest Payment for 3 to 18 months and a 12.96% APR Budget Payment Plan for 48 months.

No annual fee
In addition, there is also no down payment, no application fee, and no prepayment penalties.

A simple application process
Credit decisions are given in about 2 minutes over the phone or in seconds on the web in most instances.

Revolving credit
With this financing program, there is no need to reapply for each use of the card.

Separate credit line for health care expenses
Credit line can be used for additional purchases and keeps other credit available for personal use. The credit line also covers you and your family members.

The program offers a number of convenient options, including No Interest Payment Plans for 3 to 18 months, and a Budget Payment Plan of 48 Months with 12.96% APR. Each plan is accompanied by varying MDRs and payment terms. Providers can choose which plan to use. With a combination of flexibility, simplicity, and practicality, the Citi Health Card can make a significant difference for everyone involved.

Citi Cards, part of Citigroup, is the nation’s leading provider of credit card products, with more than 100 million customer accounts. In addition to MasterCard- and Visa-branded bankcards, the business includes Affinity and Private Label credit cards. Among the many credit card solutions for individuals and businesses are the Citi® Smart Card, Citi® AAdvantage® Card, the American Dental Association Card®, and the Citi Health Card®.

Since 1812, Citigroup, today’s preeminent financial services company, has provided consumers, corporations, governments and institutions with a broad range of products and services including consumer banking and credit, corporate and investment banking, insurance, securities brokerage, and asset management. As the company continues to grow and evolve, it is increasingly evident that such a large, complex grouping of businesses can indeed succeed. With 270,000 employees working around the world, Citigroup’s global reach and diversity contribute to its continued success.

Additional information may be found at:  

* As compared to patient financing programs with merchant discount rates between 5% and 7.5%.