Summary:
Phonak has expanded its U.S. Department of Veterans Affairs offerings to include the Virto R Infinio, the company’s smallest and first rechargeable custom in-the-ear hearing aid featuring advanced Infinio technology for enhanced sound quality, comfort, and connectivity.

Key Takeaways:

  • Enhanced access for veterans: The Virto R Infinio is now available through Phonak’s VA contract, extending premium hearing technology to U.S. service members.
  • Advanced performance: Powered by AutoSense OS 7.0 and SmartSpeech Technology, the device delivers improved sound quality, speech understanding, and adaptive performance in noisy environments.
  • Style and convenience: With a sleek custom design, Bluetooth connectivity, and up to 30 hours of battery life, the Virto R Infinio combines aesthetic appeal with all-day usability for active lifestyles.

Phonak announced the extension of the Virto product range with Virto R Infinio. Now available through Phonak’s U.S. Department of Veterans Affairs contract, the previously announced Virto R Infinio is Phonak’s smallest and first rechargeable custom in-the-ear (ITE) hearing aid powered by the advanced Infinio technology. 

Designed for today’s active style-conscious individuals, the Virto R Infinio features a sleek, compact design that Phonak says combines exceptional sound quality, seamless connectivity, and all-day comfort, fitting perfectly into a modern lifestyle. 

Phonak Unveils Virto R Infinio Compact Rechargeable Hearing Aid

“Bringing the Virto R Infinio to our nation’s military service members is more than a product milestone—it’s a continuation of our commitment to service,” says Nicholai Dessypris, president, North America, Hearing Instruments at Sonova Group. “They deserve access to the best in hearing technology, and we’re proud to help them reconnect with the sounds that matter most.” 

Robin Gillon, Phonak Brand Ambassador, Shares His Experience 

After testing the Virto R Infinio for several weeks, Phonak brand ambassador Robin Gillon, a professional skier, passionate biker, skateboarder, and plane pilot, says he is thrilled with his new hearing aids. “These hearing aids fit my lifestyle perfectly,” Gillon shares. “Whether I’m wearing a helmet while skiing or biking, or using my headphones as a pilot, the comfort and custom fit of the Virto R Infinio make all the difference.” 

Phonak ambassador Robin Gillon wearing Virto R Infinio hearing aids
Phonak ambassador Robin Gillon wearing Virto R Infinio hearing aids. Photo: Phonak

Gillon is particularly impressed with the sound quality and speech understanding. “The tremendous improvement in sound quality and speech understanding has truly transformed my listening experience,” he says. “I can hear conversations clearly, even in noisy environments.” 

He also appreciates the sleek design of his hearing aids. “I love how they complement my overall style. They’re not just functional; they look great too!” 

One of the standout features for Gillon has been the battery life. “I couldn’t believe how long the batteries last! Even on long days filled with phone calls and streaming music, I never have to worry about running out of power,” he adds. 

Phonak Virto R Infinio shown with case
Phonak Virto R Infinio ITE hearing aids shown with magnetic snap and charge case. Photo: Phonak

Key Features of the Virto R Infinio 

1. RightFit customization 

Tailored Fit: State-of-the-art customization process ensuring precise, comfortable fit. 

Key Components:

  • Acoustically optimized receiver selection: to ensure the best sound quality for each user. 
  • Biometric calibration: utilizes cutting-edge methods for perfect fit.  
  • Streamlined workflows: simplifies the fitting process for professionals. 

2. Sound quality & speech understanding 

  • AutoSense OS 7.0: Advanced operating system trained with 18x more real-world data for 24% more precise environmental detection. 
  • SmartSpeech Technology offering better speech understanding in noise. 
  • Built-in Motion Sensor improves better speech understanding for people on the move. 
  • RogerDirect: direct streaming from Roger microphones, improving speech understanding in group conversations by up to 61%. 
  • APD 3.0: 93% first-fit satisfaction for instant comfort and sound quality.

3. Connectivity 

Bluetooth compatibility: seamless connection with any Bluetooth-enabled device. 

One-Step pairing: simplified connection process for ease of use. 

Redesigned myPhonak App: intuitive access to key adjustments with user-friendly language. 

4. Intuitive charging

  • Snap and charge System: Effortless drop-in charging with 360° magnetic retention. 
  • Charging Efficiency: 
  • Fully charged in just three hours. 
  • Up to 30 hours of use in calm environments. 
  • At least 16 hours of use with eight hours of streaming. 

As of November 3, 2025, Phonak now offers the full Virto portfolio through Government Services, including the Virto I-Titanium, Virto I-CIC, and now the Virto R Infinio. 

For more information about Phonak, visit www.phonak.com.