In a recent interview with Audiology Online,’s Peter Adams announced the company would be offering a double-money back guarantee for new customers starting immediately and continuing through December 31, 2009, according to a statement released by the company, which is based in San Francisco.

The company has always offered customers 30 days free, followed by 90 days of no-risk use, which means any usage fees paid during the 3-month trial would be refunded. The company is going a step further by refunding double whatever usage fees have been paid during the 90-day trial period, says the statement.

Ridge Sampson, the company’s CEO, said in the statement that the company wants to encourage those who may be thinking about signing up with Sycle, or implementing any practice management system, to dive in and see why Sycle’s software.

The company says it recognizes that hearing care professionals have concerns when deciding to implement a new practice management system, and one of these is the cost of getting started. The offer helps to reduce the financial risk, says the company.

The refund offer does not apply to data migration fees if a new customer requires their existing data be imported into, says the company.