Summary:
Suno Software has secured new funding to rapidly expand its AI-driven practice management platform, aiming to streamline clinic operations and enhance patient care in hearing health.

Key Takeaways:

  • Suno is deepening its AI capabilities, including automated clinical summaries, AI Scribes for SOAP notes, and real-time analytics through AI Insights.
  • The company’s tools are designed to reduce administrative burdens, improve documentation accuracy, and give providers more time with patients.
  • Funding led by Gray Line Partners will support faster scaling and wider access to AI-powered solutions for hearing clinics nationwide.

Suno Software is leveraging new funding to accelerate its AI product roadmap for the company’s practice management platform for hearing clinics. In a field where technology is increasingly shaping how hearing care is delivered, Suno Software is taking bold steps to bring artificial intelligence into the heart of hearing clinic operations. The New York–based company is launching a new phase of AI-powered innovation designed to reduce administrative work, optimize operations, and elevate patient care.

Founded to modernize and simplify everyday workflows, Suno Software has grown rapidly and is now used by hundreds of hearing clinics nationwide, according to the company. Its all-in-one platform is designed to integrate every aspect of clinic management—from scheduling and charting, to billing, patient communication, and analytics.

Helping Clinics Work Smarter, Not Harder

Since the beginning, Suno has been deeply focused on AI, embedding it into the core of its platform rather than treating it as an add-on. Its AI report summary feature, which automatically generates clinical summaries from hearing test data, has become one of the most-used tools in the app, according to the company. With new funding and a focused product roadmap, Suno is expanding those capabilities to make hearing clinics even smarter and more efficient.

“Our AI is redefining how clinics operate,” says Omar Kiyani, CEO and co-founder of Suno Software. “It’s the bridge between smart automation and meaningful care—giving providers more time, more insight, and more impact.”

Suno’s latest AI developments include AI Scribes, a tool that the company says securely records patient–provider conversations and converts them into structured SOAP notes that can be reviewed and signed within seconds—dramatically reducing paperwork and improving accuracy. According to Suno, early adopters report significant time savings and higher-quality documentation, allowing providers to focus more on patients instead of manual charting.

Building on that foundation, Suno is introducing AI Insights, a conversational analytics tool designed to let hearing clinics ask plain-language questions and instantly get data-driven answers. According to the company, it makes understanding performance and identifying opportunities effortless, putting actionable insights directly in the hands of clinic owners.

Expanding Access to Smarter Clinic Solutions

Suno’s recent funding round, led by Gray Line Partners, is expected to enable the company to accelerate these AI initiatives and deliver them to a growing base of hearing clinics across the country.

“Suno is one of the most exciting companies in hearing care right now,” says Eddie Kang, Partner at Gray Line Partners. “They’re combining deep domain expertise with a disciplined AI strategy. This investment allows them to scale faster and bring next-generation tools to clinics ready to modernize.”