|Entific Medical Systems, Powell, Ohio
Dave Schneider joined Entific in 2001 as President of Entific USA. He started his career as a regional sales manager with Diebold, Inc, North Canton, Ohio. He also served as vice president of sales & marketing for Three Rivers Option Care for 10 years. Schneiders background in the healthcare industry and impact on Entifics high growth since his arrival are evidence of his hands-on leadership style and focus on the future.
Molly Ferris, director of marketing for Entific USA, has led Entific USAs marketing team since 2002, where she developed and planned the companys first marketing initiatives. During the last 2 years, Ferris has worked to increase industry awareness about Entific and its products.
Teri Sinopoli joined Entific USA in 1999 as one of the companys first sales representatives. In addition to sales, she also provides critical clinical support for the company on a national level in a dual role of Mountain Territory Manager and Clinical Manager.
Krista Bramlet joined Entific USA in 2002 as Western territory manager, charged with assisting large clinics to develop successful BAHA system programs. Since joining Entific, she has been promoted to director of sales for the Western region where she works on strengthening industry relationships through business development with key physicians, audiologists, insurance carriers, hospital administrators, and other industry contacts.
Lonnie Castle joined Entific USA in 2003 as Southern territory manager, charged with assisting large clinics to develop successful BAHA system programs. Since joining Entific, he has been promoted to director of sales for the Eastern region contacts. Lonnies philosophy is Do the unexpected and show them that you care.
|Frye Electronics, Tigard, Ore
Customers tell us that we have exceptional service. Our people make that happen. Here are some of our stars. These are only some of our dedicated staff members. Because we are a small, profit sharing company, our people know the importance of taking care of our customers. Kelli Bailey is the newest member of the marketing team. She has only been with us for 3 months, but she is already making a difference in our customer service. Her pleasant voice is the one that you hear first if you call our published telephone number. Kelli will find the right person for you to talk to, and send you the free items and literature that you need.
Sabrina Stein has been with us for more than 2 years. She is our in-house sales person who follows up on inquiries with personal attention, helping customers choose the unit that is right for them, letting them know what upgrades are available for their existing units, and scheduling the training when a direct sale is made.
Gererdene Gibbons has been with Frye for 15 years. She deals with international customers and distributors by e-mail, fax, and phone. Writing up the orders, faxing the confirmations, and dealing with any questions that arise keeps her quite busy. Since many people stay in our industry for many years, she has built long-term relationships with people around the world.
Adam McKinney, our newest technician, has been on board for less than a year, but he is already talking to customers who call in about questions about their instruments. He also calls people who have sent their units in for repair with information about the free updates he has put on the instruments.
|Phonak Inc, Warrenville, Ill
How would you like a Phonak professional sitting right next to you as you go through your day? With our new Customer Response Teams, youll feel like were right there with you. Our goal is that each time you call Phonak, you will talk to a member of your specific team. The more you talk, the better we will get to know you, become familiar with your history, and understand your business. This diverse group of professionals works together to move you quickly through your call and let you get on with your day. Each team consists of 4-6 individuals. Wed like to introduce you to some of our many stars on our Customer Response Teams:
|Sebotek Hearing Systems LLC, Tulsa, Okla
|Sonus USA Inc, Plymouth, Minn