Eargo Neo is said to improve upon the core product features Eargo’s hearing aids are said to have: comfort, invisibility, rechargeability, and ease-of-use. It has an all-new design, including patented Flexi Palms—which are made from soft, medical-grade silicone—that, according to Eargo, are said to help allow breathability inside the ear, as well as help provide a better in-ear fit. Eargo Neo also has a new design with a new form factor, including stainless steel contacts that are flush with the side of the casing.
Eargo Neo reportedly supports a wider bandwidth and better acoustic response in higher frequencies than previous innovations, according to the company’s announcement, to help provide improved feedback performance with added stable gain capability for signal below 65dB SPL.
Eargo Neo’s rechargeable battery can be charged overnight and is said to last up to 16 hours on a full charge. Its “quick-charge” feature allows users to charge the Neo for 30 minutes to achieve up to 2-3 hours of use. Additionally, Eargo Neo’s portable charging cradle is also rechargeable with a full charge lasting up to seven days.
App & Connectivity
For the first time, Eargo is launching the Neo with a companion mobile app (available on iOS and Android in late January) that allows users to personalize their Eargo Neo experience through various new sound settings. Furthermore, when paired with Eargo Neo’s charging cradle via Bluetooth Low Energy (BLE), which sends usage data to Eargo’s team of licensed hearing professionals through the cloud, users can receive continually updated sound settings based on their usage and preferences. With Eargo Neo’s cloud and app connectivity, Eargo’s experience team of professionals can help provide users with a more personalized hearing experience.
Downloading the companion app is not required to fully enjoy the benefits of Eargo Neo, and users can still work with Eargo’s team of licensed hearing professionals directly via customer support to adjust their device’s sound profiles to suit their needs.
“Our goal has always been to build a hearing aid that a consumer wants to buy, and the Eargo Neo is the perfect embodiment of that goal,” said Christian Gormsen, CEO of Eargo. “With an even better in-ear design, fit, personalization at their fingertips, and better sound quality, Neo truly lives up to its name of ‘revival’ and will revitalize the lives of the millions of people suffering from hearing loss.”
Pricing and Availability
The company reports that Eargo Neo will be available for purchase in late January online at https://shop.eargo.com/ or by phone at 1-800-61-EARGO with an introductory price of $2,550 for a limited time or with financing starting at $118/month. After that, Neo will cost $2,750 with financing options from $127/month. Eargo Neo comes with two devices, a charger, a 45-day money back guarantee, 1-year warranty and ongoing support by Eargo’s licensed hearing professionals, with the option to extend the warranty to 2 years for an added cost. Eargo Neo is only available in the United States and available to try and experience at b8ta stores in Houston, New York, San Francisco, San Jose, Santa Monica, and Short Hills, New Jersey.
To learn more, visit: https://shop.eargo.com/.