Not since the CIC was brought to market in the mid 1990s has the hearing health field witnessed a new classification of hearing aids. Over the past 10 years, product design efforts have, instead, been largely focused on digital signal processing, improved directional microphone technology, and superior software algorithms.

SeboTek Hearing Systems
2488 E 81st St, Suite 2000
Tulsa, OK 74137
Phone (918) 388-9000
          (800) 388-9041
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But the introduction of the Voice-Q™ PAC (Post Auricular Canal) Hearing System established an entirely new hearing aid category. It provided hearing professionals with a remarkable new tool to help patients they had not successfully reached in the past. In fact, it was the challenges that hearing aid wearers and prospects experienced with existing models that dominated the product planning objectives for PAC as this new device was being designed.

PAC’s milestone accomplishments are:
—expands the hearing professional’s in-office demonstration capabilities
—overcomes key barriers that have prevented prospective hearing aid wearers from purchasing hearing aids (cosmetics, comfort, unreasonable expectations, etc)
—provides high-fidelity acoustics that amplify sounds naturally and allow prospects to immediately hear the benefits of the digital, high-fidelity, sound quality
—improves the service levels that dispensers offer their customers and prospects

PAC is a three-part system.

The PAC hearing aid style has many unique features that make it highly distinct from traditional hearing aid styles. Most noticeably, among the style differences, is the product design. The PAC is a three-part system, the heart of which is the digital processor. The miniature processor fits in a tiny pocket behind the ear and contains the instrument’s electronics and the microphone system. A push button at the top of the case activates the system’s multiple, independently programmed memories, including the microphone and programmable telecoil settings. The unit is programmed through the battery door. The majority of processor space is dedicated to the size 13 battery, reducing the need for frequent battery changes.

A very thin-gauge, external wire connects the processor with the hearing aid receiver, or speaker as it is more appropriately referred to. The wire, with a locking connector system at one end and the speaker at the opposite end, is available in three sizes (long, short, and medium) and is called the Speaker Link. The proper-sized Speaker Link will enable the processor to rest comfortably above the ear with the microphones on a flat plane and with the speaker located in the bony portion of the ear canal, past the second bend.

A mushroom-shaped, soft, flexible tip is the third element of the PAC system. The Ultra Soft Tip comes in seven sizes, and when properly installed over the speaker, the tip will position the speaker within the canal, maintaining an extremely comfortable and effective seal even with jaw movement. A properly positioned tip will be virtually unfelt by the wearer and will be inserted deeply enough in the ear canal to eliminate the occlusion effect.

Other key benefits of the PAC design include the exceptional acoustics obtained, in part, by having the speaker deeply placed in the canal, and the reduced feedback potential that is the result of distancing the microphones from the speaker.

Because the PAC effectively fits mild to severe hearing losses, PAC is highly effective for generically demonstrating advanced, digital technology to current hearing aid wearers and new hearing aid candidates. PAC demonstrations are strongly encouraged for all visitors to the dispenser’s office since the demonstrations will expose current hearing aid wearers to the benefits of new technology. Using PAC demonstrations with new hearing aid candidates assists the dispenser in the pre-qualifying process by providing immediate evidence of amplification benefits, dispelling most cosmetic concerns, and helping the candidate to establish realistic expectations.

Although new to the market, the Voice-Q PAC has already had an impressive history. Developed by an engineering team with extensive dispensing experience, several thousand patients are already benefiting from wearing the Voice-Q PAC technology. Contact SeboTek today at, or at (800) 388-9041, and learn how you can use Voice-Q PAC to strengthen the effectiveness of your practice.