Oticon has announced that more than 70 leading hearing healthcare professionals from across the US gathered in Scottsdale, Arizona for the 2015 Oticon Clinical Grand Rounds Conference, held May 29-31. The annual Grand Rounds Conference, now in its sixth year, brings together multi-specialty practice teams comprised of ENT physicians, audiologists, and practice managers to explore strategies for staying responsive and proactive in a challenging hearing healthcare arena.
Throughout the three-day conference, Oticon subject experts joined industry thought leaders in conducting presentations and workshops designed to stimulate discussion and knowledge sharing.
Jay Kaplan, MD, medical director of The Studer Group and president-elect for CEP America Emergency Physician Partners, shared strategies to help multi-specialty practices thrive in difficult times while staying true to their medical healthcare model. Several sessions explored ways to optimize the consumer appeal of a comprehensive care approach within the framework of a qualified and trusted clinical setting.
Interactive workshops focused on the needs of medical-based practices for resources, training and business strategies. Participants discussed ways to ensure a successful patient experience, exploring the newest research and techniques to strengthen interpersonal relationships between the patient and clinical staff.
“In an increasingly competitive environment that tends to commoditize the consumer experience at the expense of quality care, multi-disciplinary practices are in a unique position to satisfy consumer demand for quality, personalized hearing healthcare,” said Oticon President Peer Lauritsen. “Our goal is to empower the entire multi-specialty team with the resources and tools needed to optimize their audiology practice for excellence and growth.”
Source: Oticon Inc