Pivot Hearing, a Petaluma, California-based practice development partner that helps audiologists and hearing aid dispensers build sustainable private practices, announced that it has expanded both its team and the scope of services it provides to members.

Bill Diles

Bill Diles, president, Pivot Hearing

“The landscape of our profession is changing, and it’s becoming harder to stay competitive and independent,” said Bill Diles, president of Pivot Hearing. “As practice owners ourselves who are experiencing tremendous growth amidst these changes, we want to help our colleagues do the same, so we are growing our team and expanding the things we can do for our members.”

The company recently added four new team members.

Stephanie Erickson

Stephanie Erickson, director of Web and SEO Services

Stephanie Erickson is director of Web and SEO Services for Pivot Hearing and, as co-founder of partner company AuDSEO, oversees the digital marketing for hundreds of hearing healthcare practices. Erickson has a track record for improving search engine traffic, and her team has the technical and design experience necessary to revitalize online presence for members.

Jeremy Kiecker

Jeremy Kiecker, director of accounting

Pivot Hearing reports that Jeremy Kiecker, director of accounting, is a CPA with years of experience providing outsourced accounting and tax services to private practice audiologists throughout the country. He helps practice owners ensure their accounting systems are set up properly to provide timely and accurate financial information that leads to better financial management decisions.

Kiecker and his team of accountants aim to help practice owners achieve financial management peace of mind by keeping everything organized and streamlined so the owner can focus on growing the practice. Jeremy has hosted a variety of webinars and financial management seminars dedicated to the hearing industry, and is the author of two financial management articles in the Audiology Practices Journal.

Adam Jasa

Adam Jasa, director of marketing

Adam Jasa is Pivot Hearing’s director of marketing. Jasa gained extensive experience in print and digital advertising, branding, and websites as the marketing director at Kenwood Hearing Centers, a 4-location clinic in Northern California. Jasa has been involved in creating successful practice brands and advertising campaigns from the ground up.

Lee Diles

Lee Diles, director of information technology

Lee Diles is director of information technology for Pivot Hearing. Diles began his career as a software engineer in the music industry with INgrooves, a distribution and marketing company, and now is a Licensed Hearing Instrument Specialist at Kenwood Hearing Centers. Diles’ strengths lie in data infrastructure design and analysis, according to the company.

Bill Diles reports that Pivot Hearing’s expanded team means the company can do more for its members who need specialized, hands-on help, noting that Pivot Hearing uses an a la carte model, where members can use as much or as little of what’s offered at any time, based on individual needs. Recently, Pivot Hearing helped a practice in Tucson, AZ completely re-build from the ground up, including services such as practice rebranding and renaming, website makeover, recruiting, facility makeover, practice management software implementation and daily oversight, fully supported remote bookkeeping, remote fitting support, and implementation of marketing campaigns.

Source: Pivot Hearing