Shari Eberts, founder of announced the launch of her new e-book Person-Centered Care from the Patient’s Perspective. In it, Eberts shares her personal hearing loss journey, examines her experiences with audiologists over the years, and lays out her formula for person-centered care from the patient’s point of view. She also shares her suggestions for how audiologists can incorporate each component of PCC into their daily interactions with patients. The book is based on a series of articles she recently wrote for the Ida Institute.


Shari Eberts

Eberts hopes the book will provide audiologists with valuable insights they can use to make their practices more person-centered. She recently led a 90-minute interactive workshop at the New York State Speech-Language-Hearing Association’s 2019 Convention on this topic, and she said there was much interest from the audiologists in attendance. Many shared feedback during and after the session about how important it is for audiologists to hear the patient perspective, according to Eberts. 

She hopes to take this message to other audiologist gatherings this year, including audiology programs for students. Exposure to the patient perspective early in an audiologist’s education is critical to the development of a person-centered patient care philosophy.

If you or someone you know is interested in bringing a patient speaker to your next audiology-related gathering, please be in touch.  For more information on the book or Eberts’ hearing loss advocacy activities visit:

Eberts has previously written for The Hearing Review on the topic of how audiologists can help patients incorporate better hearing into their lives. 

About Shari Eberts: Shari Eberts is a hearing health advocate, writer, speaker, and the founder of Living with Hearing Loss, a blog and online community for people living with hearing loss and tinnitus. She serves on the Board of Trustees of the Hearing Loss Association of America (HLAA). Eberts has an adult-onset genetic hearing loss and hopes that by sharing her story she will help others to live more peacefully with their own hearing issues. Connect with Shari: BlogFacebookLinkedIn, and Twitter.

Source: Shari Eberts