The Crystal Gateway Marriott hotel just outside Washington, DC is this year’s location for the 62nd annual International Hearing Society (IHS) Convention to be held on September 12-14. The theme of this year’s convention is “Uniting the Profession,” reflecting IHS’s goal of bringing hearing care professionals together for exceptional learning opportunities, networking, and industry and marketplace updates. 

HR GeorgeFryeIHS

George Frye of Frye Electronics was among
the many exhibitors showing new products
at last year’s IHS Convention in Phoenix. This
year’s Expo Hall is open on Friday evening
from 5:30 to 7:30 pm and Saturday from
8:00 to 10:00 am and 12:30 to 2:30 pm.

Getting to the summit of Business success

This year’s keynote presentation on Thursday evening features Jamie Clarke, an adventurer and author who has taken on the challenges of Mount Everest, the Seven Summits, and the Arabian Desert. Following Clarke’s presentation, attendees will be treated to a networking dinner and “Vegas Night Party”—a reprise of last year’s evening of casino gaming, live music, prizes, and fun.

Learning opportunities

Two pre-convention workshops, a General Session about marketing, nearly 20 seminars, and several special events (see At-A-Glance schedule below) are offered for attendees. The IHS Expo Hall will have over 50 exhibits featuring the latest in hearing aids, special equipment, services, and tools to make your office more efficient. HRP has invited manufacturers and service providers in the hearing care field to provide us with a sneak peek at what they’re planning to exhibit in the IHS Expo Hall, and these are featured on pages 22-27, along with other new offerings from our field. For more details on the IHS Convention, visit:

IHS Convention At-A-Glance

The schedule presented here is subject to change; please consult the IHS Convention Program for final changes or visit:

Wednesday, September 11, 2013 

12:00pm – 5:00pm: Onsite Registration

6:00pm – 9:00pm: Monuments by Moonlight Tour 

Thursday, September 12, 2013     

7:00am – 5:30pm: Onsite Registration

8:00am – 5:00pm: Chapter Leadership Conference

9:00am – 4:00pm: Pre-Convention Workshop: Cerumen Management, by Luis M. Valdes, BC-HIS

1:00pm – 4:00pm: Pre-Convention Workshop: Pre-Licensing Training: The Hearing Evaluation, by Patricia Connelly, PhD

5:30pm – 10:00pm:
Opening Keynote Presentation: Above All Else, by Jamie Clarke; Dinner and Vegas Night Party 

Friday, September 13, 2013           

7:00am – 5:30pm: Onsite Registration

7:30am – 9:00am: Members-only Membership Meeting and Breakfast

9:30am – 10:30am: Choice of Concurrent Seminars:

            • Troubleshooting I: A Path to Resolving Patient Complaints, by Mary Leisses, MS

            • Effective Conflict Management Skills to Handle Difficult People, by Bruce Mow

            • Hearing Loops and Your Practice, by Richard McKinley & Juliëtte Sterkens, AuD

9:30am – 12:00pm: Licensing Board Conference

11:00am – 12:00pm: Choice of Concurrent Seminars:

            • Troubleshooting II: A Path to Resolving Patient Complaints, by Mary Leisses, MS

            • Ototoxicity and Hearing Loss, by Nabil Al-Muhtaseb, MD, MS

            • Competitive Pricing Strategies, by Scot Frink, MS

12:30pm – 2:30pm: General Session with Luncheon: Status Quo to Status Grow: The 4 Marketing Secrets to Explosive Growth, by Kordell Norton

3:00pm – 4:00pm:  Choice of Concurrent Seminars:

            • Translating Hearing Aid Benefits into Features the Consumer Understands, by Carol Scott, ACA

            • Mining the Basics of Testing and Fitting, by Scot Frink, MS

            • Mind Your Own Business, by Scott Austin, BC-HIS

4:30pm – 5:30pm: Choice of Concurrent Seminars:

            • Disruptive Innovation and the Changing Hearing Healthcare Landscape, by Jerry Yanz, PhD

            • A Who’s Who of Wireless, by Dan Stover, AuD

            • Making a Difference: The 4 Steps to Becoming a Trusted Provider with Consultative Selling, by Kordell Norton, CSP

5:30pm – 7:30pm    
Networking Dinner and Silent Auction in the Expo Hall


Saturday, September 14, 2013

7:00am – 3:00pm: Onsite Registration

8:00am – 10:00am: Breakfast and Silent Auction in the Expo Hall

10:15am – 11:15am: Choice of Concurrent Seminars:

            • Current and Future Directions for Tinnitus Treatment, Part 1, by Richard Tyler, MSc, PhD

            • Train-the-Trainer Is Now Ready for Action! by Patricia Connelly, PhD

11:30am – 12:30pm: Choice of Concurrent Seminars:

            • Current and Future Directions for Tinnitus Treatment, Part 2, by Richard Tyler, MSc, PhD

            • How to Avoid Top Ethics Pitfalls for the Hearing Healthcare Professional, by Chris Gustafson, ACA, BC-HIS

12:30pm – 2:30pm:
Lunch Buffet and Silent Auction Pick Up in the Expo Hall

3:00pm – 4:00pm: Choice of Concurrent Seminars:

            • Infection Control in the Hearing Aid Clinic, A.U. Bankaitis, PhD

            • Adjust Your Marketing Message: Baby Boomers and the New Seniors, by Christina Young

            • Fit to Serve: IHS Leads the Way on Improved Hearing Healthcare for Our Nation’s Veterans

6:00pm – 10:30pm: IHS Awards Gala

For updated information, visit:

From: September 2013 Hearing Review Products (HRP), p 20