A year ago, hearing care professionals were scrambling to keep their dispensing offices afloat amid the Covid-19 crisis and a giant problem: not being able to have patients visit for in-person hearing care appointments. With their unique view on data related to business practices during this period, Sycle quickly came up with several innovative solutions to help the practice owners and clinicians who use their office management system software on a daily basis. Hearing Review recently interviewed Sycle VP of Sales & Enterprise Services Stephanie Grein—a 13-year veteran with the company—about Sycle’s perspectives on hearing care business practices both during and after the Covid-19 pandemic.

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