Birdsong Hearing Benefits, based in Jacksonville, Florida, announced its hearing benefits and integrated network offering to help millions of Americans—especially those in Medicare Advantage—to regain their lost hearing and reconnect with the people and sounds they love.
Hearing benefits are an increasingly important supplemental offering that continues to gain attention, especially in Medicare Advantage. It is a common practice for Medicare Advantage and other health plans to offer a benefits package to its members that includes medical, dental, and vision coverage. A whole health focused, preventive, and full-treatment hearing benefit, however, is significantly underutilized in today’s environment, yet it affects a significant portion of the population. Birdsong is entering the market to address the needs of these populations as “a high-quality, customer-centric hearing benefit manager for supplemental benefits.”
According to the company’s announcement, Birdsong will be a partner to health plans for hearing needs and services, providing a credentialed provider network, preventive analysis and outreach for health plan members, a contact center, claims operation, and care management.
“Hearing is a vitally important sense for people to feel connected with others and the environment. Sadly, attention to hearing health has historically been a sensitive subject with people feeling embarrassed,” said Birdsong President, Sharon Fletcher. “I have such a deep appreciation for the independent providers, networks, and retail hearing care professionals. They have been so effective in helping people experience the full sound of life again. It is our intent to refer more individuals to them for quality hearing care.”
Birdsong’s hearing benefit offerings will seek to address hearing concerns by “closing the gaps in care through early hearing loss detection and interventions.” Birdsong will offer dedicated care navigators and empower providers with real-time member insights, according to its announcement.
Birdsong says it will offer an integrated network – contracting directly with payers and a network of hearing care providers.
Fletcher said, “Our objective at Birdsong is to provide a superior hearing solution with exceptional care delivery for Health Plans and their members. It is our desire to help members receive the financial support and guidance to attain professional hearing care and prevent the adverse health outcomes associated with hearing loss.”
Birdsong Hearing Benefits, located in Jacksonville, FL, was launched in 2022 to provide benefits to the “50% and growing population of people who will experience hearing loss in their lifetime.” Birdsong provides supplemental hearing benefits to commercial plans and Medicare Advantage programs.
Birdsong’s subsidiaries include Advanced Hearing Providers, a workers compensation organization headquartered in Portland, Ore; Your Hearing Network, a network of discount plans and providers; AudioNet America, a third-party administrator located in Clinton Township, Mich; and Great Lakes Provider Network.
Birdsong’s website is: https://birdsonghearing.com/.