As of September 1, Hamilton Relay, Aurora, Neb, has been providing captioned telephone (CapTel®) service in the state of Tennessee.

Captioned telephone is similar to closed captioning on television and provides hard-of-hearing individuals the opportunity to "see what they say" by reading captions of telephone conversations conveniently from a captioned telephone. Specially trained operators use advanced voice-recognition technology to convert everything that’s said by the standard phone user into captions.

Captioned telephone users can listen and read what the other person is saying on the large, bright screen of a CapTel phone. It is free to use CapTel Service, and captions are available in English or Spanish. The CapTel phone is free to Tennessee residents who qualify, ensuring that everyone who may benefit from captioned telephone will have access to the service.

"We are thrilled that the launch of our service coincides with the 20th anniversary of the Americans with Disabilities Act, as it is a reminder of the impact that relay service has had on the lives of people with hearing loss. We look forward to serving the residents of Tennessee," said Dixie Ziegler, vice president of Hamilton Relay. "Our technology is easy-to-use, rich in
features, and makes telephone communication more enjoyable for individuals who are hard of hearing. 

For information about CapTel in Tennessee, call (888) 269-7477 or visit the Tennessee Regulatory Authority Web site.

[Source: Hamilton Relay]