HR Archives | October 1994 Hearing Review
By Barbara E. Weinstein, PhD
This 1994 article by researcher and professor Barbara Weinstein, PhD, provides ten ways that hearing care professionals can follow to achieve customer success and satisfaction with hearing aids.
Note: This article was published prior to the establishment of The Hearing Review website, but can be read/downloaded via PDF by clicking here or on the image to the right.
Citation for this article: Weinstein BE. Ten sure-fire ways to customer satisfaction. Hearing Review. 1994;1(9):12-13.