Tag: OMS

Summary:Blueprint Solutions is launching a major update to its OMS platform, incorporating advanced AI features and a new text messaging center to boost practice efficiency and enhance patient communication. Key Takeaways: The update includes AI tools for voice-to-text dictation, language translation, message creation, and integration with HeidiHealth’s AI medical scribe. A new text messaging center enables practices to use their own phone numbers, send auto-replies, and manage patient conversations efficiently. The system is designed to streamline workflows, allowing providers to act quickly on messages with features like appointment booking and follow-up assignment. Blueprint Solutions is rolling out a significant release that introduces a range of advanced artificial intelligence (AI) features and communication tools, specifically designed to enhance practice efficiency and patient experience. “AI technology is one of the most time-saving innovations brought to hearing healthcare operations in years, and we are leveraging the technology for a number of tasks such as voice-to-text dictation, language translation, and message creation. We are also introducing an integration with HeidiHealth’s AI medical scribe,” says Henrik Nielsen, president of Blueprint Solutions. The newest version of Blueprint OMS introduces an advanced text messaging center designed to streamline communication with patients, making it easier than ever to manage conversations effectively. “The new text messaging center enables practices to utilize their own phone numbers for texting at each location. It includes a voice-to-text feature, a library for standard messages, and AI-driven auto-replies to streamline communication. All conversations are organized in a user-friendly interface, allowing providers to take immediate action on the conversations, such as booking appointments, setting reminders, or assigning follow-ups to staff members as needed,” says Bridget Fritzke, director of Business Development. For more information about Blueprint Solutions, visit www.blueprintsolutions.us. About Blueprint Solutions Blueprint Solutions provides cloud-based audiology office management software for hearing healthcare professionals worldwide. Featured image: screenshot of the new messaging center. Photo: Blueprint Solutions

Tag: OMS

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