Summary: Bob Swanson, a pool technician for over 50 years, regained clear communication and improved quality of life thanks to Widex MOMENT hearing aids provided through a community giveback initiative.
Takeaways:
- Tailored Hearing Solutions: Widex MOMENT hearing aids, customized with water-resistant hard ear molds, addressed Bob Swanson’s genetic hearing loss and the physical demands of his job.
- Improved Communication: Advanced sound clarity and Bluetooth features have enhanced Swanson’s ability to communicate with customers, vital for his work and daily life.
- Community Support: Through Widex’s Community Giveback Day, audiologist Ann Mundell-Noel was able to give back to Swanson, highlighting the impact of hearing aid technology on social interaction and quality of life.
Bob Swanson has been a dedicated pool technician in Laguna Hills, California, for five decades, servicing over 100 pools weekly. But his genetic hearing loss increasingly hindered his ability to communicate with customers.
“Communication is very important to me to do my job well,” Swanson says. “I need to be able to hear what my customers’ needs are. Unfortunately, my genetic hearing loss has made that difficult.”
Swanson and his family, who also experience genetic hearing loss, have been long-time patients of audiologist Ann Mundell-Noel at Amazing Hearing. Mundell-Noel describes Swanson as exceptionally hardworking and generous, often putting others before himself. So, when Mundell-Noel learned about Widex’s Community Giveback Day through her participation in the Partners in Excellence for You Program, she immediately thought of Swanson. She fitted him with a new pair of Widex MOMENT hearing aids to improve his hearing and quality of life.
An Improved Quality of Life
Swanson was overwhelmed when he learned he had been selected to receive the hearing aids. “I was shocked, overwhelmed, and very grateful,” he says. “Being chosen to be the recipient of a donation was something that doesn’t really happen to me. I didn’t know how to react.”
Mundell-Noel believed the Widex MOMENT hearing aids were the perfect solution for Swanson’s progressive hearing loss. During the fitting, she chose hard ear molds to suit the demands of his physically intensive job. “He often sweats in the sun all day, so having something water-resistant and easy-to-clean was a big priority,” she says.
Further Reading
A Noticeable Difference with Widex
Bob quickly noticed the difference with his new hearing aids. “My previous hearing aids didn’t give me the sharpness or clarity that Widex hearing aids do. It makes it very easy to hear and understand my customers,” he explained.
The advanced features of the Widex MOMENT hearing aids, including Bluetooth connectivity and improved sound clarity, have made a tangible difference in Bob’s work and daily life. Mundell-Noel shared her satisfaction in helping him: “Addressing hearing loss is so incredibly important. With Widex, Bob has the opportunity to maximize comprehension and enhance his social interactions.”
For Bob, the support from Amazing Hearing has made a lasting impact. “Ann takes satisfaction in making people hear the way they need to with Widex. I can’t say enough about how important Ann is to me. I love her very much, and my kids do too,” he said.
Photo: Widex
