Learn how practices use auditory training with Lace to keep patients engaged after they refuse hearing aids, creating another opportunity to fit the devices they need.

Turn “Not Today” Into Another Chance to Fit Hearing Aids

Patients who refuse hearing aids are one of the biggest missed opportunities in a hearing care practice. This guide shows how providers use auditory training with Lace to keep patients engaged in their care, provide meaningful support now, and create a second opportunity to fit the devices they need at a 30-day follow-up.

For many practices, roughly half of the patients who need hearing aids are walking out the door every month without the devices they desperately need. When they walk out, the consequences are significant: patients delay care, and without a next step, practices lose the fitting revenue that goes with it.

Lace Pro gives providers another path to getting patients back in the door. Instead of ending the care plan when a patient says no to devices, practices can introduce auditory training, involve the patient actively in their hearing care, and schedule a follow-up before they leave, giving them another opportunity to discuss devices.

Create something most practices do not have today: a second chance to help. The patient has had more time to consider devices, the practice has stayed connected, and the provider has a natural reason to
reopen the hearing aid conversation.

What you’ll learn

In this guide, you’ll discover:

  • The size of the opportunity hiding in your current help rate
  • Why patients who refuse devices matter to both patient outcomes and practice economics
  • An easy approach for keeping “not today” patients engaged in care
  • The four steps Lace partners use to create a second opportunity to fit
  • How to reopen the hearing aid conversation in the 30-day follow-up appointment

Access the provider’s guide

Complete the form below to download Use Lace to Fit More Patients With Hearing Aids and learn how to turn a patient’s initial “no” into another opportunity to provide the care they need.

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