The integration embeds payment processing directly into Suno’s AI-powered practice management platform, aiming to reduce administrative burden for independent hearing clinic owners.
Gravity Payments and Suno Software have announced a new partnership designed to simplify payment processing for independent audiology practices. The integration builds a seamless payment experience directly within Suno’s platform, with the goal of reducing the administrative tasks that pull audiologists away from patient care.
Suno Software is an AI-powered practice management platform built specifically for hearing clinics, offering tools for scheduling, charting, billing, patient communication, and operational workflows within a single integrated system. Gravity Payments, founded in 2004, serves over 24,000 merchants in the US and Canada and has built its model around transparency and no hidden fees.
Features and Clinical Benefits
The partnership provides clinics with tailored guidance, HSA/FSA payment integration, compliant surcharging for cost savings, a centralized transaction dashboard, and 24/7 multilingual human support. By embedding payment processing directly into the software clinics already use, the companies say the integration is intended to prevent manual errors and reduce time spent on administrative tasks.
“Everything we do at Gravity Payments comes back to one core idea: Supporting business owners,” says Tammi Kroll, CEO at Gravity Payments, in a release. “The financial industry is full of unfair practices that hurt them. We wanted to partner with Suno because they share our vision of creating honest, transparent tools for independent business owners. By taking the friction out of checkout, we save clinic owners time so they can focus on their patients and spend more time at home with their families.”
“Our goal is to help modern hearing practices operate more efficiently while delivering a better patient experience,” says Hansen Phangia, VP of sales and partnerships at Suno Software, in a release. “Partnering with Gravity Payments allows us to offer our clinics a reliable, transparent way to handle transactions without the headache. Together, we are helping clinic owners reduce their stress and run their businesses with confidence.”
Targeting Independent Practice Sustainability
The partnership reflects a broader trend of practice management platforms seeking to consolidate financial and clinical workflows for independent hearing care providers, who often face resource constraints compared to larger corporate chains. Embedding payment tools directly into an existing platform can eliminate the need for separate point-of-sale systems and reduce the risk of reconciliation errors across disparate software.
Clinics interested in learning more about the integration can visit gravitypayments.com/lp/suno or schedule a personalized demo at Suno.tech.
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